New Research Reveals Lack of Real-Time Member Engagement Tools Creates Risks for HealthPlans

Outdated communication tools lead to gaps in care, care manager frustration and costly complications

Is your organization still dependent on archaic tools like voicemails, emails and faxes to communicate with in-home care givers and home-bound members?

If so, you need to read this summary of a new Porter Research study sponsored by Care Heroes that shows the impact of delayed communications on member dissatisfaction, unnecessary hospitalisations and increased PM/PY costs.